Big box

The item I thought lost finally arrived. I'm glad that it's safe. But not too happy about how it was dealt with. First, I didn't request "ship available items asap". I actually prefer everything in one batch! Second, their policy is "ship available items after 2 months if the back-order item is still unavailable". It wasn't even 2 weeks when they shipped my stuff! What's going on??? And the result is one small item mailed in a huge box! They could have used a padded envelope instead! What a waste on packing material and my money!!! Grrrr!!!